Goodman service
Goodman: no heat or no hot water? Call now and speak to a person.
Priority gas boiler repair for homes and buildings in Greater Vancouver with no heat, no hot water, a locked-out boiler or a leak. If you smell gas, leave the building and call FortisBC or 911 before calling us.
If you smell gas
- Stop what you are doing. Do not use phones, switches, matches or anything that can spark inside.
- Go outside and leave the door open behind you.
- Call the FortisBC 24-hour emergency line at 1-800-663-9911 or dial 911.
Only after that, call ROMA about the boiler. Official guidance: FortisBC gas leaks and odour.
Emergency Boiler Repair for Goodman boilers
A boiler failure in a Vancouver winter is uncomfortable within hours and can put pipes, tenants and vulnerable people at risk. ROMA prioritizes no-heat calls across its Greater Vancouver service area. Call 778-909-5731 and you will speak with someone who can tell you honestly when a technician can attend; this site does not claim guaranteed response times or 24/7 availability it cannot back up.
Gas smell and carbon-monoxide alarms are handled differently from a boiler breakdown. They are emergencies for the gas utility and emergency services first. The safety panel on this page tells you exactly what to do before anyone from ROMA is involved.
Working on a Goodman boiler? Have the model name and any alert text ready. Browse Goodman series, models and error codes to find yours; the details carry through when you request service.
What's included
- Priority scheduling for no-heat, no-hot-water and lockout calls
- Safe isolation of a leaking or unsafe boiler
- Diagnosis and repair on the same visit where parts are on hand
- Temporary measures and a clear plan when a part must be ordered
Not included
- Gas-leak emergency response (call FortisBC at 1-800-663-9911 or 911)
- Carbon-monoxide alarm response (leave the building and call 911)
- Guaranteed arrival times: availability is confirmed by phone
Process
How it works
- 01
Safety first
If you smell gas or a CO alarm is sounding, leave, then call FortisBC or 911. Otherwise continue.
- 02
Call 778-909-5731
Tell us the brand, what the display shows and whether there is water on the floor. You get an honest attendance window.
- 03
Make safe and diagnose
The technician isolates any hazard, then tests the boiler to confirm the fault.
- 04
Repair and verify
Repairs are completed where parts allow, combustion is verified and you are told what, if anything, to watch for.
Why ROMA
4.8★
4.8★ from 221+ Google reviews
As published by ROMA Heating & Cooling on romaheating.ca, checked September 8, 2026.
Technical Safety BC licensed gas contractor
Gas licence LGA0202903, as published by ROMA.
Source: romaheating.ca
Licensed, bonded and insured
Technicians are bonded, insured and Red Seal-trained, as published by ROMA.
Source: romaheating.ca
Upfront flat-rate pricing
ROMA publishes that pricing is approved before work starts, with no hidden fees.
Source: romaheating.ca
Authorized for 30+ brands
ROMA states it is authorized for brands including Lennox, Carrier, Viessmann, Navien and Rheem.
Source: romaheating.ca
Frequently asked questions
What should I do if I smell gas?
Stop what you are doing, do not use switches or phones inside, go outside and leave the door open, then call the FortisBC emergency line at 1-800-663-9911 or 911. Only afterwards call ROMA about the boiler.
Do you offer 24/7 emergency service?
Boilers.ca does not advertise 24/7 availability. Call 778-909-5731 and you will be told honestly when a technician can attend.
My boiler shows an error code. Is that an emergency?
Usually it is a breakdown rather than a danger. Look up the code on this site for its documented meaning and safe observations, then call. Any gas smell or CO alarm is an emergency regardless of the code.
Talk to a boiler technician
Describe what the boiler is doing and get a straight answer about the next step.
On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.
Related services and help
- Gas Boiler RepairLicensed gas technicians from ROMA Heating & Cooling diagnose and repair residen…
- Gas Boiler ReplacementROMA replaces old, failed or inefficient gas boilers in Greater Vancouver, handl…
- Look up an error codeDocumented meanings by brand and controller
- Buying guideCondensing boilers, sizing and hot water
Sources and verification
- Editorial content by Boilers.ca; no external technical claims.
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.