Gas boiler repair, replacement and installation in New Westminster, BC

Boilers in New Westminster

New Westminster is one of the more layered permitting environments in the Lower Mainland. Hydronic heating work is permitted separately by the city: the City of New Westminster requires a hydronic heating permit to install a new hydronic heating system or to alter or extend an existing one, with only minor leak repairs and routine scheduled maintenance exempt.

The city's plumbing department reviews hydronic heating permit applications, which must include an appliance worksheet, heat loss summary, hydronic radiant floor panel worksheet and a boiler room layout diagram sealed by a Certified Hydronic Heating Designer. Contractors need a current City of New Westminster business licence and plumbing trade qualification, while homeowners must show proof of home ownership.

Gas appliance work in New Westminster is permitted under the provincial regime with Technical Safety BC, whose homeowner gas permits cover some gas work but require licensed contractors for strata and duplex owners. ROMA Heating & Cooling publishes a New Westminster service page covering boiler services in the city.

Local guide: Gas boiler replacement in New Westminster: permits, inspection and what to expect

Local facts with sources

Hydronic heating permits. The City of New Westminster requires a hydronic heating permit to install a new hydronic heating system or alter or extend an existing one; permits are not required for minor repairs to leaks or for regular scheduled maintenance. Applications need an appliance worksheet, heat loss summary, hydronic radiant floor panel worksheet and a boiler room layout diagram sealed by a Certified Hydronic Heating Designer, and contractors must hold a plumbing trade qualification and a current City of New Westminster business licence. Source

Plumbing permits. The City of New Westminster issues plumbing permits under its plumbing program, applied for by email or online for single detached dwellings, multi-family buildings and commercial properties, with services permits and hydronic heating permits handled through the same section. Source

Homeowner gas permits. Technical Safety BC requires a permit to install or replace gas appliances such as boilers and water heaters; owners of strata or non-strata duplex dwellings, and people operating a business from home, must use a licensed contractor rather than a homeowner permit. Source

Gas utility. Natural gas in New Westminster is supplied by FortisBC. For a gas smell or suspected leak, leave the building and call the FortisBC emergency line at 1-800-663-9911 or 911. Source

ROMA in New Westminster. ROMA Heating & Cooling lists New Westminster among its service areas and publishes a New Westminster service page covering boiler installation, repair and maintenance in the city. Source

If you smell gas

Stop what you are doing. Do not use phones, switches, matches or anything that can spark inside.
Go outside and leave the door open behind you.
Call the FortisBC 24-hour emergency line at 1-800-663-9911 or dial 911.

Only after that, call ROMA about the boiler. Official guidance: FortisBC gas leaks and odour.

Who does the work

4.8★

4.8★ from 221+ Google reviews

As published by ROMA Heating & Cooling on romaheating.ca, checked September 8, 2026.

Technical Safety BC licensed gas contractor

Gas licence LGA0202903, as published by ROMA.

Source: romaheating.ca

Serving Greater Vancouver since 1999

As stated on romaheating.ca.

Source: romaheating.ca

Licensed, bonded and insured

Technicians are bonded, insured and Red Seal-trained, as published by ROMA.

Source: romaheating.ca

Upfront flat-rate pricing

ROMA publishes that pricing is approved before work starts, with no hidden fees.

Source: romaheating.ca

Authorized for 30+ brands

ROMA states it is authorized for brands including Lennox, Carrier, Viessmann, Navien and Rheem.

Source: romaheating.ca

Equipment

Boiler brands we document

Find your brand and model, then request service with the details already attached.

Frequently asked questions

Do I need a permit to replace a boiler in New Westminster?

Yes. New Westminster requires a hydronic heating permit to install a new hydronic heating system or alter or extend an existing one; only minor leak repairs and routine scheduled maintenance are exempt. Gas appliance work also requires a Technical Safety BC gas permit, which your licensed contractor applies for on your behalf.

Does ROMA serve New Westminster?

Yes. New Westminster is listed on ROMA's own service-area page, and ROMA publishes a New Westminster page covering boiler services in the city.

Why do hydronic heating permits in New Westminster need a designer's sign-off?

The city's hydronic heating guide requires applications to include an appliance worksheet, heat loss summary, radiant floor panel worksheet and boiler room layout diagram sealed by a Certified Hydronic Heating Designer, because the city's plumbing department reviews the system design before issuing the hydronic heating permit.

Need a boiler technician in New Westminster?

Describe what the boiler is doing and get a straight answer about the next step.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Call 778-909-5731 Request service

City of New Westminster — Hydronic Heating Permit Guide · accessed September 7, 2026
City of New Westminster — Plumbing permits · accessed September 7, 2026
Technical Safety BC — Homeowner gas permits · accessed September 7, 2026
FortisBC — Gas leaks and odour · accessed September 7, 2026
ROMA Heating & Cooling — New Westminster · accessed September 7, 2026
ROMA Heating & Cooling — service areas · accessed September 7, 2026

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.