Rinnai Q-Series Error 04 — Adjustment or Error for Voltage Interruption
Error 04
Adjustment or error for voltage interruption. The controller detected a program error or voltage interruption; reset the boiler, rectify the preceding error, and replace the controller if Error 04 persists without preceding errors. The table classifies it as Lockout.
Applies to
This electronics fault code is displayed by the Q-Series control (block and error display) on Q-Series models (Q85SN, Q130SN, Q175SN, Q205SN and the Q175CN combi, plus their propane SP/CP variants), as documented in Rinnai Q-Series High Efficiency Condensing Gas Boiler Installation & Servicing Instructions, doc 800000010 (hosted on the Rinnai Canada Q85SN product page), Section 16 Blocks and Errors (800000010). Codes can differ between controller generations, so always check the manual that matches your unit.
Controller: Q-Series control (block and error display). Source manual: 800000010.
Why a code is not a diagnosis
An electronics code points at the control board, memory or firmware. It is often triggered by poor incoming power or voltage backfeed from other wiring rather than by the appliance itself.
Safe things to observe
- Note the code and whether it appeared after electrical work or a power event.
Do not
- Do not open the control module.
- Do not repeatedly power-cycle to clear a recurring board code.
How professional service helps
- A technician checks supply voltage and grounding, follows the manual's reset sequence and replaces the module only if the code returns.
- Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.
Where ROMA provides on-site service
On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.
Frequently asked questions
Can I clear this code myself?
Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.
Boiler locked out? Call with the alert text ready.
The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.
On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.
Sources and verification
- Rinnai Q-Series High Efficiency Condensing Gas Boiler Installation & Servicing Instructions, doc 800000010 (hosted on the Rinnai Canada Q85SN product page), Section 16 Blocks and Errors · 800000010 · accessed September 9, 2026
Facts checked September 9, 2026. Last updated September 9, 2026. Technical reviewer: not yet assigned.