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HTP · Error codes

HTP Elite Ultra 2 09 — Storage Overheating - Tank Temperature Greater Than 175f

2 09

Needs attentionHTP Elite Ultra (ELU) boilers and combis (group fault codes, manual 420010970305)

Storage overheating - Tank temperature greater than 175F. Tank sensor wiring damaged (inspect wiring from the tank sensor to the boiler for water damage, shorts or physical damage); tank sensor improperly installed (ensure it is fully inserted into the well in the proper location); failed tank sensor (check resistance against the temperature resistance chart, replace the sensor); diverting valve failure (no check valves or pumps other than indicated in the plumbing diagram; turn the power off and back on and observe the valve - the shaft should extend and retract ~3/8" several times while the boiler boots up); plumbing problem (when the indirect is not piped using the DHW connection ensure the zone control turns off the hot water zone when demand is satisfied; ensure no water flow in the DHW plumbing while central heat is in operation); improper settings (switch the boiler OFF and ON at the main power; menu 2.5.7 0=OFF 1=ON; setting 2.10.1 must be set to 179 when 2.5.7 = 1). The table classifies it as Blocking (Auto Reset).

Applies to

This overheating code is displayed by the ELU control (group fault codes) on ELU models (ELU-85WBN through ELU-199WCN), as documented in Elite Ultra (ELU) Installation Manual (Table 32 fault codes), 420010970305 / LP-700 (1.24.23) — 150/199 sizes in 420011303900 (420010970305 (LP-700)). Codes can differ between controller generations, so always check the manual that matches your unit.

Controller: ELU control (group fault codes). Source manual: 420010970305 (LP-700) (2023-01).

Why a code is not a diagnosis

An over-temperature code protects the heat exchanger or venting; it does not reveal whether the cause is low water flow, a failed pump, trapped air, fouling or a sensor fault.

Safe things to observe

  • Note the code and whether rooms or hot water are still working.
  • If you see steam, melted wiring or smell burning, switch the appliance off at its service switch and call a technician.

Do not

  • Do not reset the appliance repeatedly while the cause is unknown.
  • Do not remove covers or bypass any high-limit device.

How professional service helps

  1. A technician checks pump operation, flow, system pressure and the cleanliness of the heat exchanger.
  2. Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.

Where ROMA provides on-site service

On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Parts and service

Parts commonly involved

These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.

Service for this alert

  • Gas Boiler Repair

    Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…

Every boiler part explained — what it does, how it fails and what a technician checks.

Documented for HTP Elite Ultra (ELU).

Frequently asked questions

Can I clear this code myself?

Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.

Boiler locked out? Call with the alert text ready.

The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Sources and verification

Facts checked September 9, 2026. Last updated September 9, 2026. Technical reviewer: not yet assigned.

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