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Crown Boiler Co. · Error codes

Crown Aruba 14 — Differential Temperature Inlet/outlet High

14

LockoutCrown Raptor and Raptor Combi boilers (fault codes, IOM 107363-02)

Differential Temperature Inlet/Outlet High. Temperature rise between supply and return too high - inadequate boiler water flow (verify circulator operating and sized per Water Piping section), flow through boiler reversed The table classifies it as soft lockout.

Applies to

This overheating code is displayed by the Raptor control on Raptor models (RPTR heat and RPTR155CB combi), as documented in Raptor (RPTR) / Raptor Combi Installation, Operating & Service Manual, IOM 107363-02 (107363-02). Codes can differ between controller generations, so always check the manual that matches your unit.

Controller: Raptor control. Source manual: 107363-02 (2018-02).

Why a code is not a diagnosis

An over-temperature code protects the heat exchanger or venting; it does not reveal whether the cause is low water flow, a failed pump, trapped air, fouling or a sensor fault.

Safe things to observe

  • Note the code and whether rooms or hot water are still working.
  • If you see steam, melted wiring or smell burning, switch the appliance off at its service switch and call a technician.

Do not

  • Do not reset the appliance repeatedly while the cause is unknown.
  • Do not remove covers or bypass any high-limit device.

How professional service helps

  1. A technician checks pump operation, flow, system pressure and the cleanliness of the heat exchanger.
  2. Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.

Where ROMA provides on-site service

On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Parts and service

Parts commonly involved

These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.

Service for this alert

  • Gas Boiler Repair

    Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…

  • Emergency Boiler Repair

    Priority gas boiler repair for homes and buildings in Greater Vancouver with no heat, no hot water, a locked-out boiler or a leak.

Every boiler part explained — what it does, how it fails and what a technician checks.

Documented for Crown Boiler Co. Raptor.

Frequently asked questions

Can I clear this code myself?

Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.

Boiler locked out? Call with the alert text ready.

The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Sources and verification

Facts checked September 8, 2026. Last updated September 8, 2026. Technical reviewer: not yet assigned.

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