HTP Elite FT F13 — Fan Speed Error
F13
Fan speed error. The fan is not running at the speed determined by the control (more than 30% faster or slower than commanded for more than 10 seconds). Check the combustion fan wiring; measure DC voltage from the red fan wire to ground while connected to the fan (should be 24-40 volts); if lower than 24 volts check for excessive external loads on the boiler sensor terminals; disconnect the 5-pin plug from the fan and check the red wire voltage again - if it is now 24-40 volts replace the fan, if still below 24 volts replace the boiler control board. The table classifies it as Lockout (Manual Reset).
Applies to
This venting or air-supply fault code is displayed by the 926 SIT control on Elite FT models (EFT-55 through EFT-399), as documented in Elite FT Installation Manual, LP-387 Rev. 011 Rel. 009 (2.19.21), Table 31 (LP-387). Codes can differ between controller generations, so always check the manual that matches your unit.
- HTP Elite FT (EFT) (discontinued)
- HTP EFT-55
- HTP EFT-80
- HTP EFT-110
- HTP EFT-155
- HTP EFT-199
- HTP EFT-285
- HTP EFT-399
Controller: 926 SIT control. Source manual: LP-387.
Why a code is not a diagnosis
A venting or air-supply code points at the combustion-air path: a blocked terminal, a restricted flue, a failed fan, or a condensate restriction. It does not say which, and running an appliance with a blocked flue is unsafe.
Safe things to observe
- If a carbon-monoxide alarm sounds anywhere in the building, leave immediately and call 911 from outside.
- From a safe distance, check that the vent terminal and combustion-air inlet are not blocked.
- Do not run the appliance while a blockage is suspected.
Do not
- Do not put anything into the vent or air-intake openings.
- Do not remove or modify vent pipe.
How professional service helps
- A technician inspects the full vent and combustion-air path, clears blockages and checks the fan.
- Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.
Where ROMA provides on-site service
On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.
Parts and service
Parts commonly involved
These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.
Combustion fan (blower)
The combustion fan is the sealed boiler's lungs: it draws in combustion air, keeps the burner's gas-air mixture correct, and pushes flue gases out…
What a technician checks →Boiler sensors (thermistors)
Boiler sensors are small temperature probes, usually thermistors, that tell the control how hot the water and flue gases are so it can fire safely…
What a technician checks →Control board / PCB
The control board — also called the PCB, or printed circuit board — is the boiler's main computer.
What a technician checks →
Service for this alert
- Gas Boiler Repair
Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…
- Emergency Boiler Repair
Priority gas boiler repair for homes and buildings in Greater Vancouver with no heat, no hot water, a locked-out boiler or a leak.
Every boiler part explained — what it does, how it fails and what a technician checks.
Documented for HTP Elite FT (EFT) (discontinued).
Frequently asked questions
Can I clear this code myself?
Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.
Boiler locked out? Call with the alert text ready.
The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.
On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.
Sources and verification
- Elite FT Installation Manual, LP-387 Rev. 011 Rel. 009 (2.19.21), Table 31 · LP-387 · accessed September 8, 2026
Facts checked September 8, 2026. Last updated September 8, 2026. Technical reviewer: not yet assigned.