HTP Elite FT F04 — Flue Sensor Failure
F04
Flue sensor failure. The flue temperature sensor of the boiler has failed. Inspect the flue sensor for physical damage or corrosion and replace it if necessary; check the electrical connection to the flue sensor and repair as necessary; measure the sensor resistance and compare it with the resistance table (the chart temperature should be close to the flue temperature) and replace the flue sensor if it does not match. The table classifies it as Lockout (Manual Reset).
If a carbon-monoxide alarm sounds
- Leave the building immediately and get fresh air.
- Call 911. Do not go back inside until emergency services say it is safe.
- Have every fuel-burning appliance inspected before use.
Only after that, call ROMA about the boiler. Official guidance: Health Canada on carbon monoxide.
Applies to
This venting or air-supply fault code is displayed by the 926 SIT control on Elite FT models (EFT-55 through EFT-399), as documented in Elite FT Installation Manual, LP-387 Rev. 011 Rel. 009 (2.19.21), Table 31 (LP-387). Codes can differ between controller generations, so always check the manual that matches your unit.
- HTP Elite FT (EFT) (discontinued)
- HTP EFT-55
- HTP EFT-80
- HTP EFT-110
- HTP EFT-155
- HTP EFT-199
- HTP EFT-285
- HTP EFT-399
Controller: 926 SIT control. Source manual: LP-387.
Why a code is not a diagnosis
A venting or air-supply code points at the combustion-air path: a blocked terminal, a restricted flue, a failed fan, or a condensate restriction. It does not say which, and running an appliance with a blocked flue is unsafe.
Safe things to observe
- If a carbon-monoxide alarm sounds anywhere in the building, leave immediately and call 911 from outside.
- From a safe distance, check that the vent terminal and combustion-air inlet are not blocked.
- Do not run the appliance while a blockage is suspected.
Do not
- Do not put anything into the vent or air-intake openings.
- Do not remove or modify vent pipe.
How professional service helps
- A technician inspects the full vent and combustion-air path, clears blockages and checks the fan.
- Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.
Where ROMA provides on-site service
On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.
Parts and service
Parts commonly involved
These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.
Boiler venting (flue and air intake)
A condensing boiler vents cool, wet flue gases through dedicated plastic pipe that must meet ULC S636 in Canada and the boiler manufacturer's own…
What a technician checks →Flue temperature sensor
The flue temperature sensor — sometimes called the stack or exhaust sensor — measures how hot the gases leaving the boiler are.
What a technician checks →Boiler sensors (thermistors)
Boiler sensors are small temperature probes, usually thermistors, that tell the control how hot the water and flue gases are so it can fire safely…
What a technician checks →
Service for this alert
- Gas Boiler Repair
Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…
- Emergency Boiler Repair
Priority gas boiler repair for homes and buildings in Greater Vancouver with no heat, no hot water, a locked-out boiler or a leak.
Every boiler part explained — what it does, how it fails and what a technician checks.
Documented for HTP Elite FT (EFT) (discontinued).
Frequently asked questions
Is this code a carbon-monoxide danger?
The code relates to combustion or venting, so treat any CO alarm as an emergency and call 911 from outside. The appliance itself should be checked by a technician before it runs again.
Can I clear this code myself?
Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.
Boiler locked out? Call with the alert text ready.
The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.
On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.
Sources and verification
- Elite FT Installation Manual, LP-387 Rev. 011 Rel. 009 (2.19.21), Table 31 · LP-387 · accessed September 8, 2026
Facts checked September 8, 2026. Last updated September 8, 2026. Technical reviewer: not yet assigned.