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NTI Boilers · Error codes

NTI Trinity Lx 469 — Internal Error: EEPROM Days Count Address Was Invalid

469

Needs attentionNTI Trinity Lx boilers (Lx control, I&O 99986573, Tables 17-3 and 17-4)

Internal error: EEPROM days count address was invalid. The control logged an internal error because the EEPROM days count address was found invalid, and this alert records that internal error. The table classifies it as Alert.

Applies to

This electronics fault code is displayed by the Trinity Lx control on Trinity Lx models (Lx150 through Lx800), as documented in Trinity Lx 150–800 Installation and Operation Manual, doc 99986573 V.2024-06-28, Tables 17-3 and 17-4 (99986573). Codes can differ between controller generations, so always check the manual that matches your unit.

Controller: Trinity Lx control. Source manual: 99986573 (2024-06-28).

Why a code is not a diagnosis

An electronics code points at the control board, memory or firmware. It is often triggered by poor incoming power or voltage backfeed from other wiring rather than by the appliance itself.

Safe things to observe

  • Note the code and whether it appeared after electrical work or a power event.

Do not

  • Do not open the control module.
  • Do not repeatedly power-cycle to clear a recurring board code.

How professional service helps

  1. A technician checks supply voltage and grounding, follows the manual's reset sequence and replaces the module only if the code returns.
  2. Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.

Where ROMA provides on-site service

On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Parts and service

Parts commonly involved

These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.

Service for this alert

  • Gas Boiler Repair

    Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…

Every boiler part explained — what it does, how it fails and what a technician checks.

Documented for NTI Boilers Trinity Lx.

Frequently asked questions

Can I clear this code myself?

Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.

Boiler locked out? Call with the alert text ready.

The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

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