IBC Technologies · Error codes
IBC SL G3 “See Status menu (cleared error)” alert
Error – See: Status > SIM menu > Status
The manual lists this message when the safety and ignition module (SIM+) has detected an error that subsequently cleared on its own. The display directs you to the Status page inside the SIM menu, where the logged event can be read.
Applies to
This alert is shown by the V-10 touchscreen controller on SL Series G3 residential boilers (SL 10-85 G3, SL 14-115 G3, SL 20-160 G3 and SL 30-199 G3), as documented in IBC Installation & Operating Manual — SL 10-85 G3 / SL 14-115 G3 / SL 20-160 G3 / SL 30-199 G3, doc 120-276E13, sections 9.2–9.4.
Controller: V-10 touchscreen controller. Source manual: 120-276E13 (2026-08-11).
Why a code is not a diagnosis
A cleared error is history, not a current fault. It may have been a one-off event such as a brief power dip or a flame flicker, or it may be the first sign of an intermittent fault that will return. The logged event should be noted and watched.
Safe things to observe
- Open the Status page under the SIM menu as the manual describes and note what the log shows.
- Watch whether the message or any related alert returns over the following days.
- If the boiler is heating normally and the message does not return, no immediate action is needed.
Do not
- Do not ignore a recurring cleared-error message; intermittent faults deserve a service visit.
How professional service helps
- A technician reads the controller's logged events and correlates them with operating history.
- Intermittent causes such as supply voltage, flame signal or sensor drift are checked if the log shows a pattern.
Where ROMA provides on-site service
On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.
Parts and service
Parts commonly involved
These parts appear in the documented text for this alert. A code reports a condition, not a failed part — a technician confirms the cause by testing before anything is replaced.
Ignition electrode
The ignition electrode creates the spark that lights the burner in a gas boiler, and on many models it also senses the flame once it is burning.
What a technician checks →
Service for this alert
- Gas Boiler Repair
Licensed gas technicians from ROMA Heating & Cooling diagnose and repair residential and light-commercial gas boilers across…
Every boiler part explained — what it does, how it fails and what a technician checks.
Documented for IBC Technologies SL Series G3.
Frequently asked questions
Is a cleared error anything to worry about?
Once is usually not. If the same error clears itself repeatedly, or the boiler also misbehaves, have it logged and checked before the heating season.
Boiler locked out? Call with the alert text ready.
The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.
On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.
Sources and verification
- IBC Installation & Operating Manual — SL 10-85 G3 / SL 14-115 G3 / SL 20-160 G3 / SL 30-199 G3, doc 120-276E13, sections 9.2–9.4 · 120-276E13 · accessed September 7, 2026
Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.