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NTI Boilers · Error codes

NTI Trinity TFTN 3P9 — Sched. Maintenance-call for Service

3P9

InformationalNTI Trinity TFTN floor models 500–850 (HMI control, I&O 99987545)

Sched. Maintenance-Call for Service. The months until the next maintenance time have elapsed, so service the boiler and select RESET from the Setup, Diagnostics, Service menu. The table classifies it as Warning.

Applies to

This maintenance or informational code is displayed by the NTI HMI control (R30) on TFTN floor models (TFTN500, TFTN600, TFTN725, TFTN850), as documented in TFTN 500–850 Installation and Operation Manual, doc 99987545 V.2025-04-24, section 18.0 Table 18-1 (99987545). Codes can differ between controller generations, so always check the manual that matches your unit.

Controller: NTI HMI control (R30). Source manual: 99987545 (2025-04-24).

Why a code is not a diagnosis

This class of message is informational or maintenance-related: the appliance keeps running (or limits output) until the service is performed. No fault may exist beyond the interval being due.

Safe things to observe

  • Book the scheduled service; the appliance will tell you when the interval is reached.

Do not

  • Do not clear maintenance messages without the maintenance being performed.

How professional service helps

  1. A technician performs the manufacturer's scheduled maintenance and resets the counter as part of the service.

Where ROMA provides on-site service

On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Frequently asked questions

Can I clear this code myself?

Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.

Boiler locked out? Call with the alert text ready.

The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

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