Skip to content
Boilers.caby ROMA Heating & Cooling

NTI Boilers · Error codes

NTI Trinity TFTN 441 — Follower Boiler Missing From Bus

441

InformationalNTI Trinity TFTN floor models 500–850 (HMI control, I&O 99987545)

Follower Boiler Missing from BUS. A follower boiler is missing from the BUS, so set the Boiler Address to Single Boiler if this is a stand-alone boiler, inspect the BUS wiring for damage or shorts (it is polarity sensitive), and ensure power is on for all cascade boilers. The table classifies it as Warning.

Applies to

This communication or network fault code is displayed by the NTI HMI control (R30) on TFTN floor models (TFTN500, TFTN600, TFTN725, TFTN850), as documented in TFTN 500–850 Installation and Operation Manual, doc 99987545 V.2025-04-24, section 18.0 Table 18-1 (99987545). Codes can differ between controller generations, so always check the manual that matches your unit.

Controller: NTI HMI control (R30). Source manual: 99987545 (2025-04-24).

Why a code is not a diagnosis

A communication code involves the link between controls (cascade, remote, sensors on a bus). Another unit being off, a wiring fault or an address conflict can all produce it.

Safe things to observe

  • Check that every appliance in a multi-unit plant has power.
  • Report the code together with any other codes on the system.

Do not

  • Do not re-address or rewire control networks yourself.

How professional service helps

  1. A technician verifies power, wiring and settings across the connected units.
  2. Combustion and safety devices are verified with an analyser and the manufacturer's procedure after any repair.

Where ROMA provides on-site service

On-site service is currently offered in Greater Vancouver, BC, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Port Coquitlam, Port Moody, Delta, Langley, Maple Ridge, Abbotsford, Chilliwack, White Rock, Pitt Meadows, Tsawwassen, Anmore, Lions Bay, Belcarra, Bowen Island, Mission. Everything else on this site is reference information you can use anywhere in Canada.

See all service areas

Frequently asked questions

Can I clear this code myself?

Clearing a code without fixing its cause usually just brings it back. Note the code, check the safe items on this page, then call a licensed technician. If your appliance manual describes a user reset for this exact code and it stays away, no call may be needed.

Boiler locked out? Call with the alert text ready.

The brand, model and this alert are passed along when you request service online, so the technician arrives prepared.

On-site service in Greater Vancouver, BC. ROMA lists “Open 7 days” on its site; call to confirm same-day availability.

Sources and verification

Facts checked September 7, 2026. Last updated September 7, 2026. Technical reviewer: not yet assigned.

CallEmailEstimate